We back J.W. Hulme products for a lifetime. We will repair any J.W. Hulme bag throughout its life free of repair costs (shipping costs apply.) Repairs for damages beyond normal wear and tear, such as puppy chewing, bullet holes, mold/mildew and other extraordinary circumstances are exceptions to our guarantee. A quote for repair cost will be provided prior to any work on these unusual damages.
Call 800-442-8212 or email firstname.lastname@example.org for repair shipping instructions. Please note, repairs will not be accepted without a return authorization number posted on the outside of the shipment box.