Title: Retail Sales Associate, Client Experience

Reports to: Director of Sales & Client Experience

FT/PT: Full-Time or Part Time, evening and weekend availability required.

J.W. Hulme Company is a designer and retailer of fine leather goods. Established in 1905, J.W. Hulme has a heritage of quality manufacturing, attention to detail, and the use of robust, long-lasting materials. While remaining proud of our heritage, we want to continue to evolve and be a compelling brand and retailer for today.

Our values are:

Shared problem solving

  • He/she has a positive problem-solving attitude – i.e. is focused on the solution not just the problem. He/she works collaboratively to get to effective solutions quickly. He/she is not territorial or have a “that’s not my job” attitude.


  • He/she adapts quickly to changing demands of the business and does so with a positive, open-minded attitude.


  • He/she cares about the business, about our customers, about fellow employees. Goes the extra mile for the benefit of all of these.


  • He/she pays attention to detail, produces high quality work, and doesn’t cut corners.


  • He/she is open with information, sharing with fellow employees to support the organization. He/she communicates important information quickly, effectively, and respectfully.


  • He/she is an expert in his/her field and uses that expertise to drive results for the business. He/she shares his/her expertise as needed with other employees to help them grow and be more effective in their work.

We are looking for a Retail Store Associate who will be responsible for maintaining an excellent client experience through completion of customer service duties, policies, and procedures. Answering client inquiries/selling product through exceptional product and brand knowledge.

What you’ll be doing:

  • Collaborate with other Retail Store Associates to complete all responsibilities including, but not limited to:
    • Opening and closing the store
  • Responding to customer inquiries via phone, email, and in-store
  • Assist in-store customers
  • Point of Sale transactions
  • Merchandise and maintain store displays 

We’re looking for someone who has:

  • A passion for delivering a great client experience.
  • A strong work ethic and team player
  • Strong self-motivation and can be responsibly self-directed
  • A mentality that no task is too big or too small.


  • Some college required, Associate or Bachelor's Degree preferred.


  • Minneapolis-Saint Paul, MN (Required)

Work authorization:

  • United States (Required)

Benefits offered:

  • Paid time off
  • Health insurance
  • Employee discount


Email your resume to abeauchamp@jwhulmeco.com with a short cover letter describing yourself, your background and interest in working at J.W. Hulme.